Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • SP
    Great customer service!

    “Great customer service! Not only did we save money the staff was friendly and very attentive!”

  • RC
    Erica is amazing!!

    “Erica is amazing!! From her costumer service to saving me money we love everything about her and couldn’t be happier.”

  • J
    Everyone at the office is professional and friendly.

    “Mark took the time to explain our options, but did not try to “sell” us – we talked through the pros and cons and then we made our decision. Great personal attention. Everyone at the office is professional and friendly.”

  • GR
    Mark and company did a fantastic job finding me the best rates.

    “Mark and company did a fantastic job finding me the best rates. They really worked hard and exhausted every avenue possible. I felt very well taken care of. Thank you Southwest Insurance Center.”

  • EG
    Always do what is best for their clients & offer exceptional customer service.

    “Mark and his team are incredibly friendly and knowledgeable with regard to personal and commercial insurance policies. They always do what is best for their clients & offer exceptional customer service. Excellent agency to do business with.”

  • Sharon C.
    Mark and his crew are always helpful...

    “I have worked with Mark for several years and it has made my job easier! Mark and his crew are always helpful when I request anything from copies of cards, to adjusted certificates, or even just paying the bill! Thanks for making my job a little easier!!”

  • Susan P.
    I could tell that they really had my best interests in mind.

    “I usually don’t write reviews but I have been so impressed with the service that Mark and Jason have given us that I wanted to share. Our agent at St Farm who we had been with for 25 years passed away about a year ago so we decided it was time to reassess our current policies and try to find another agent that we felt comfortable with. Before talking with Jason , I took a copy of our policies to another agency and they were not able to even come close to being able to match our current coverage without increasing our cost of insurance dramatically. My friend recommended we give Jason and Mark a call. Jason showed me areas in our policies where we were very under insured and recommended some changes in order to protect us more. In no way did I ever feel pressured to buy something I didn’t need. Just the opposite. I could tell that they really had my best interests in mind. After increasing the coverage on many of our policies and including some riders that I never would have thought about, the cost of our insurance was only about $200 dollars more per year than we had been paying. Southwest Insurance now insures our home, 3 cars, 2 boats and has our personal umbrella policies. I really think we have found another agency that we can trust.”

  • Denise Costantino Tipton
    Mark goes above and beyond to help our family!

    “Mark goes above and beyond to help our family! Weekend, week night, he replies!! Would recommend to any of our family and friends!”

  • Megan Henderson
    Best people to come to when it comes to insurance.

    “Best people to come to when it comes to insurance. Mark has been a joy to work with. He’s honest and will do whatever he can to make his clients happy. Thank you for being awesome go-to people. <3”

  • John Schuller
    ...the best rates and service.

    “Customer center Agency that works hard to give their customer the best rates and service.”