Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • RK

    “Mark consistently goes and above and beyond. As a customer, I know that Mark has my best interests in mind, and he gives thoughtful, unbiased advice. A great person to have in your corner, and very knowledgable about his clients’ policies.

  • LT

    “Mark and his staff are outstanding! Always quick to respond, goes above and beyond to answer questions, each year makes insurance recommendations on what’s best for us. Highly recommend!!

  • DL

    “I have been with Southwest Insurance for years. I cannot say enough about Mark and his staff. Anytime I have ever needed something, they were right there. I have been with other insurance companies and Mark and his team are just way, way better than all of them combined!! I just wish that I would have found them many, many years ago!!”

  • TH

    “Great company to deal with. They found me better rates with the same policy I had. Quick to return calls and answer any questions I have.

  • NY

    “Mark got me an amazing price on my Auto insurance, less than a third of what I was initially paying at another company. He’s also answered all of my questions and answers/returns calls promptly. I have no complaints!

  • VP

    “I was with an Insurance company for 15 years before I decided to look for a better rate because of adding a young driver. I did a search for a company I thought was the best and was lead to Southwest that, actually, found me a better rate! Personal and quick service and communication! I refer them to anyone who is shopping around for Insurance 🙂

  • RS

    “Best decision I made was to switch all my insurance needs to Southwest Insurance. Both Pam and Jason were extremely helpful and found the best coverage for my Home, Cars and motorcycles. I was able to save significantly over the competition without compromising coverage. Highly recommend them. I was just shopping around for lower rates and was impressed with what they had to offer. Give them a call and start saving

  • MV

    “Southwest Insurance has been our agent for five years and we are very happy with their services. Mark and Jason are very responsive and always reply to my inquiries within a day. Last year we had a car accident and filed in a claim. Erie Insurance worked directly with the repair shop that I selected. Except for me paying the deduction, the insurance company had everything covered and the car is repaired to my satisfaction. They made the claim process easy.

  • GI

    “My wife and I were very pleased with the quick communication, kindness, and level of professionalism. We were able to get a new quote, documents completed, and new insurance instated within a week. Definitely a great insurance broker!

  • DY

    “Pam was wonderful! Thanks so much for getting us the best prices for both our autos and home. I think we saved about $600 which is great!

  • NY

    “Mark got me an amazing price on my Auto insurance, less than a third of what I was initially paying at another company. He’s also answered all of my questions and answers/returns calls promptly. I have no complaints!

  • TD

    “I had an accident in February 2015. It was my first one and the first thing I did was make a call to Mark. He told me what to do but, first of all, he asked me if everyone was ok. Then, a few days ago, I got a notice of suspension for my driving license. First thing I did was call Mark and I felt relieved. He called BMV immediatelly, put me on conference call and managed to file a Certificate of Compliance. There has been a mistake on BMV’s side. Nobody was informed, neither Mark nor I about that earlier. Within a few minutes Mark took care of everything. I was amazed by the way he handled the whole situation. I was so panicked and frightened. They suspended my license for 90 days. I take my kids to school and sports every day. And with no valid license it is really hard. THANK YOU MARK! YOU ROCK! Tatjana Dzombic

  • GN

    “In having several dealings with Southwest Insurance Center I found that they have made the process easy every time and always have their clients best interest.
    I would certainly recommend them to anyone needing Home and Auto Insurance.”

  • KP

    “Five stars!”

  • GR

    “Fast and efficient, did everything online, it was great! -Gina Rogala