Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • TD

    “I had an accident in February 2015. It was my first one and the first thing I did was make a call to Mark. He told me what to do but, first of all, he asked me if everyone was ok. Then, a few days ago, I got a notice of suspension for my driving license. First thing I did was call Mark and I felt relieved. He called BMV immediatelly, put me on conference call and managed to file a Certificate of Compliance. There has been a mistake on BMV’s side. Nobody was informed, neither Mark nor I about that earlier. Within a few minutes Mark took care of everything. I was amazed by the way he handled the whole situation. I was so panicked and frightened. They suspended my license for 90 days. I take my kids to school and sports every day. And with no valid license it is really hard. THANK YOU MARK! YOU ROCK! Tatjana Dzombic

  • GN

    “In having several dealings with Southwest Insurance Center I found that they have made the process easy every time and always have their clients best interest.
    I would certainly recommend them to anyone needing Home and Auto Insurance.”

  • KP

    “Five stars!”

  • GR

    “Fast and efficient, did everything online, it was great! -Gina Rogala

  • MZ

    “Southwest service is excellent. Southwest got me great prices on my policies. I would definitely recommend.

  • MC

    “I was involved in a minor accident last year. Mark talked with the repair man and handled everything for me. The adjuster was at my house the next day. I was very pleased wth the prompt and courteous service I received. Thank you for serving my insurance needs.

  • DT

    “Mark and Jason have helped and advised our family through car accidents and most recently our move. No matter the day or time Mark responds extremely quick! Exceptional customer service!!

  • WL

    “Mark is always trying the balance my needs for the correct coverage with my budget so I don’t overpay for more coverage than my family needs. This attention to detail is hard to find in an agent except for Mark.

  • JG
  • JK

    “Always appreciate Mark and the details he provides in ensuring we are properly insured at the best rates.

  • JA

    “Mark does a great job as well as his associates! Great customer service and thorough follow through!

  • AS

    “Been a customer of Southwest Insurance for sometime and been very happy with their service. They are very professional and do their job very sincerely.

  • RE

    “The entire staff is great and helpful

  • JM

    “Nice people. Very responsive and friendly.

  • MS

    “Exceptional staff, and very knowledgeable and personable.